When placing orders in our online shop, the contract is concluded with Huber DIGITAL GmbH, Exerzierplatz 1, 6841 Mäder, Austria, Tel.: +43 5523 505 8219, email: cs@hanro.com.
HUBER DIGITAL – like the HANRO brand – is part of Huber Holding AG.
Order process and conclusion of contract
The contract is only concluded when an order confirmation is sent to you by e-mail or when the ordered goods are delivered.
By placing your order, you are making a binding offer to HUBER DIGITAL GmbH to conclude a contract with you. Once you have found the product you want, you can add it to your shopping basket without obligation by clicking on the [Add to basket] button. By clicking on the shopping basket at the top right of the shop or on the [Show basket] button, you can view the items in your shopping basket at any time without obligation. If you change your mind, you can delete items from your shopping basket at any time by clicking on the [Remove] field. If you want to purchase the products in your shopping basket, click on the [Checkout] button.
After clicking on [Checkout], the ordering process consists of three steps. In the first step, ‘Shipping,’ please enter your delivery address. We will send the order confirmation, shipping confirmation and, if desired, the invoice for your order to the email address provided here. In the second step, ‘Review and Payment’, select your preferred payment method and enter a different billing address, if applicable. In this step, you will also receive an order summary and can review, delete or change all details. You can also correct input errors by cancelling the order process and starting the order again from the beginning. You place your order by clicking on [Buy now] in the ‘Order overview’ step. In the third step, ‘Payment details’, enter the details corresponding to your chosen payment method. On the final confirmation page, we will inform you whether the payment transfer was successful.
You will then receive confirmation of receipt of your order by email. By sending a subsequent order confirmation, also by email, HUBER DIGITAL GmbH can accept the offer (your order) upon conclusion of the contract.
Payment
At hanro.com, you currently have the following automated payment options available: Klarna (purchase on account, instant bank transfer, instalment purchase), Mastercard, Visa, Google Pay and PayPal. We work with the payment service provider SAFERPAY to process payments and ensure the security of your payment. If you have any questions about any of the payment methods, please feel free to contact our customer service team at cs@hanro.com.
Payment is processed by our partner Klarna. Please note the payment information sent by Klarna. You can manage all your purchases via Klarna.com or the Klarna app and even pay with just one click. If there are any problems with delivery, use the ‘Report a problem’ function to pause payment and avoid reminders.